When booking a general appointment please call during standard office hours of Mon – Fri 8.30 – 5.30. If you have an emergency then we offer an on-call service 24hrs a day 7 days a week. For both these services call 0161 724 4503. When calling please make sure you have the full address of where your horse requires treatment, this is particularly important if we have not visited you at this address before. The practice requires payment at the time of the visit for new clients and those without recent credit history. We do encourage all clients to pay on the day for routine work and for which we offer a 5% discount.